FREE Shipping On Orders Over $85

Processing and Shipping Policy

The Sprouting Spirit’s Processing and Shipping Policy

Shipment processing time

Orders are usually processed within 2 business days. PLEASE NOTE * some stones, essential oils and products are in high demand so please allow up to 10-14 days for your unique handcrafted product to be created and then shipped. We do our best to keep high a volume of stock on hand at all times.


We apologize for any delays you may experience with certain products in high demand or shipping companies experiencing high volume. We are not responsible for carrier delays. Our shipments are processed during weekdays only.

Canadian Domestic Shipping Policy

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Untracked Soft Package

2-10 business days

5.00

Expedited Shipping

2-10 business days

Based on total order weight

Express Shipping

2-4 business days

Based on total order weight



Shipment confirmation and order tracking

Successfully placed orders will receive a shipment confirmation and tracking number if applicable. 

Customs, duties, and taxes

The Sprouting Spirit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Sprouting Spirit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Canada Location to USA Shipping Policy

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Small Packet Air USA

7-14 business days

Based on total order weight

Expedited USA Shipping

5-10 business days

Based on total order weight

Tracked Packet USA

7-14 business days

Based on total order weight


Shipment confirmation and order tracking

Successfully placed orders will receive a shipment confirmation and tracking number if applicable. 

Customs, duties, and taxes

The Sprouting Spirit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Sprouting Spirit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


USA Domestic Shipping Policy

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

First Class Package

3-10 business days

Based on total order weight

Priority Mail

3-10 business days

Based on total order weight

Priority Mail Express

2-7 business days

Based on total order weight


Shipment confirmation and order tracking

Successfully placed orders will receive a shipment confirmation and tracking number if applicable. 

Customs, duties, and taxes

The Sprouting Spirit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Sprouting Spirit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


USA Location to Canada Shipping Policy

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

First Class Package International

7-14 business days

Based on total order weight

Priority Mail International

7-14 business days

Based on total order weight

Priority Mail Express International

5-10 business days

Based on total order weight


Shipment confirmation and order tracking

Successfully placed orders will receive a shipment confirmation and tracking number if applicable. 

Customs, duties, and taxes

The Sprouting Spirit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Sprouting Spirit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


Worldwide Shipping Policy

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

DHL Express

Calculated

Based on total order weight


Shipment confirmation and order tracking

Successfully placed orders will receive a shipment confirmation and tracking number if applicable. 

Customs, duties, and taxes

The Sprouting Spirit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Sprouting Spirit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Non-Delivery

Please review and ensure that you have entered the correct address. The Sprouting Spirit is not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and contact you ask you to re-submit your order.

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